OneCallAccess API™
Automate the submission process for One Call users
The OneCallAccess API is a web service which provides organizations a simple and cost-effective method to integrate their business processes with their One Call service.
Tell Me MoreThe OneCallAccess API is a web service which provides organizations a simple and cost-effective method to integrate their business processes with their One Call service. The automation provided by the API is controlled by you and the system that you integrate with for submitting jobs, resulting in significant savings of both time and resources.
Benefits
Customize your workflow. Trigger One Call inquiry submissions at pre-defined points in existing workflows based upon your business rules.
Automated responses. Remove manual intervention from One Call submissions through the automation of the process.
Save time. Save money. Eliminate the manual effort required for submitting inquiries, resulting in significant cost reduction.
Safer for you. Safer for users. API utilizes per-user inquiry based authentication run via an encrypted channel.
Eliminate double handling. Maintain data integrity by capturing data once to remove manual re-keying.
Works with your existing systems. Seamlessly integrate the source of your One Call inquiries, i.e. works management/planning systems directly with the One Call system.
Features
Full Featured with Low Switching Costs
Start immediately reducing operational costs and enhance your ticket management without introducing costly switchovers or capital investments. Simply configure your OneCall connector, set up your test field crew, and start using.
Manage Locate Requests With Ease
With due date tracking, priority management, and automated workflows your performance and compliance documentation are effortlessly managed, ensuring on-time project completion.
Comprehensive Documentation & Signoff
Document work progress and track changes with ease using any mobile device. Collect photos, videos, digital map sketches, and notes—each embedded with GIS coordinates and timestamped for enhanced multimedia documentation.
Align Your Team with Full Visibility
Track overall team status and drill down to key issues. TicketAccess offers tailored report generation and interactive dashboards for immediate insights, coupled with automated alerts and seamless GIS data integration for proactive management.