Case Studies

Western Power Distribution improve safety with LSBUD

To protect its networks, Western Power Distribution were seeking an online solution that would deliver plans to users within minutes of a digging request being placed. Western Power Distribution also needed to completely automate responses and produce a full audit trail for each request and response.

Western Power Distribution opted for membership to the national LinesearchbeforeUdig (LSBUD), a UK service which is powered by PelicanCorp's OneCallAccess product, and implemented the LSBUD Hosted Plan Response automation software to deliver the Plan Response service for all Western Power related asset/plan enquiries.

As a direct result of the partnership with LSBUD, Western Power Distribution have successfully automated response processes; reducing response times for requests and most importantly increasing safety in the field.

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