PelicanCorp Awarded Contract to Provide Contact Center Services for Canada's BC 1 Call
Melbourne, Australia – December 27, 2019 - PelicanCorp, a global leader in the One Call damage prevention industry and the leading provider of software and services to the Canadian One Call industry, is pleased to announce that they have been awarded the contract for one call contact center services for BC 1 Call in British Columbia.
Since 1994, BC 1 Call has been providing the excavating community with a means to request information on the location of underground services prior to any ground disturbance or digging. In March of 2020, PelicanCorp will become BC 1 Call’s strategic partner, providing both their core operational web-based locate ticket software, deployed since early 2019, as well as their contact center services.
“Bringing our web-based and call center services seamlessly under a single, globally recognized service provider will enable us to strengthen BC 1 Call's industry leadership, provide lower and more certain costs to BC 1 Call and deliver a better and more efficient user experience – benefits which are all aligned with our strategic plan” said Chris Hyland, Board President, BC 1 Call.
“This expanded partnership further strengthens PelicanCorp’s commitment to serving the Canadian and North American essential infrastructure protection markets. We look forward to helping BC 1 Call deliver greater value for their members, users and organization, with the driving force being damage prevention and excavation safety”, said Duane Rodgers, CEO, PelicanCorp.
PelicanCorp is a leading provider of cloud-based applications for utilities, asset owners, and to the One Call industry specifically for the protection of essential infrastructure. PelicanCorp connects people, applications, and devices through a unified platform to help industry professionals manage risk and build quality projects—safely, on time, and within budget. PelicanCorp has a diversified business model built on 40 years of experience protecting billions of dollars of global assets. PelicanCorp is headquartered in Melbourne, Australia, with offices and operations around the globe. Learn more at www.PelicanCorp.com or follow PelicanCorp on LinkedIn.