Case Studies

Western Power Distribution improve safety with LSBUD

Challenge
To protect its networks, Western Power Distribution were seeking an online solution that would deliver plans to users within minutes of a digging request being placed. Western Power Distribution also needed to completely automate responses and produce a full audit trail for each request and response.

Solution
Western Power Distribution opted for membership to the national LinesearchbeforeUdig (LSBUD), a UK service which is powered by PelicanCorp's OneCallAccess product, and implemented the LSBUD Hosted Plan Response automation software to deliver the Plan Response service for all Western Power related asset/plan enquiries.

Outcome 
As a direct result of the partnership with LSBUD, Western Power Distribution have successfully automated response processes; reducing response times for requests and most importantly increasing safety in the field.

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